Working Title

Contactinfo@workingtitleshop.com

416 551 1085

Working Title Shop
126A Davenport Road
Toronto ON
Canada
M5R 1H9
OrdersOnline orders are processed Monday-Friday between store hours, 11-7. Please allow 24 hours for processing online orders placed during the weekday. Upon initial receipt of the order an email confirmation will be sent once the item has shipped. Items are shipped using Canada Post and include up to $100 insurance, tracking number and signature approval for delivery.

Online orders can be returned within 14 days of initial receipt. Please contact us with your request before returning the item. A return authorization number must be included on all online returns. Please ensure all tags are included with return. Sale items may be exchanged for store credit only. No price adjustments on sale items. 

*We cannot control duty costs. It sucks, we know! Working Title complies with Canadian regulations and orders will be listed at their full retail price.RatesCanada
Estimated arrival 3-5 business days
Flat Rate / $15 CAD

United States
Estimated arrival 7-9 business days
Flat Rate / $25 CAD

International
Estimated arrival 7-9 business days for tracked packages
Estimated arrival 12-21 business days for untracked packages
Tracked / $75 CAD
Untracked / $50 CADReturnsWorking Title will happily take back unworn, regular priced items within 14 days of purchase. Tags must be included with return. Sale items may be exchanged for store credit only. No price adjustments on sale items. 

RETURNS IN CANADA
Return shipping charges for orders returned from within Canada are the responsibility of the customer. All Canadian returns must include a trackable service as we are not responsible for damaged or lost returns.

RETURNS FROM THE USA
Return shipping charges for orders returned from the USA are the responsibility of the customer. All US returns must be shipped via US Postal Service (USPS), returns shipped via other services will incur brokerage fees and/or duties which will be deducted from the credit/refund you will receive. Returned items must be declared as "Returned Goods" in the customs section of the return label, returns that are not properly declared may incur additional fees. Please use a service that is trackable (we recommend Priority Mail International) as we are not responsible for damaged or lost returns.

INTERNATIONAL RETURNS
Return shipping charges for orders outside of Canada are the responsibility of the customer. Please ship your return via a postal service (Royal Mail, Australia Post, EMS, etc.), returns shipped via courier services such as FedEx, DHL, or UPS will incur brokerage fees which will be deducted from the credit/refund you will receive. Returned items must be declared as "Returned Goods" in the customs section of the return shipping label, returns that are not properly declared may incur additional fees. Please use a service that is trackable as we are not responsible for damaged or lost returns.

RETURN SHIPPING ADDRESS
Working Title
Attn: Returns
126A Davenport Rd.
Toronto, Ontario
M5R 1H9
Canada Website CreditArt Direction & Design: Schnauzer
Development: Christian Rice
Styling: Hazel Ong / Bobby Bowen